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EBAY Dispute--need advice
armedcitizen:
OK, I sold this Hot Wheels car on ebay:
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=6950324644
Obviously it brought in a lot of money for something that was $.39 new. The buyer gets it and emails me that it isn't purple, it's magenta and not what he wanted. Now, I wouldn't know magenta if it bit me on the butt. The pic in the auction is an accurate view of the color.
In order to maintain my 100% positive feedback, I offer a refund, less the auction costs and figure I will just relist it.
Today, I see the same buyer bidding on this:
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=6952547412&rd=1&sspagename=STRK%3AMEWA%3AIT&rd=1
To me, it appears to be the exact thing he bought from me and is now wanting to return.
What do you guys think? Should I give the money back and forget about it or tell him I won't refund and he can file a dispute with ebay if he likes.
Thanks.
wmenorr67:
I would contact Ebay and see what they can do. You can also always place negative feedback on the buyer to warn other sellers. What is good for the goose is good for the gander.
DigMe:
Sounds like he had some buyer's remorse and wants to try to get one cheaper or something. That's certainly not your fault! Talk to Ebay.
brad cook
Wildalaska:
Tell him no, take the negative......
WildeverybodygetsanegativeAlaska
Chuck Jennings:
If you have not given the refund, don't give it to them. I wouldn't bother getting eBay involved, as they are seldom much help. Everyone gets a negative comment or two eventually. You can post an explanation about this bidder's buyers remorse if they do leave you a negative. You can then leave appropriate feedback for this joker. Don't give in to feedback extortion.
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