Armed Polite Society
Main Forums => The Roundtable => Topic started by: Ben on December 18, 2020, 08:55:22 AM
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So this was an interesting one. I saw a killer Lightning Deal on a mechanical keyboard, so ordered it. Out for delivery on 15DEC. I got the usual Amazon "X stops away" map notification. I was in a pasture and saw the Amazon van drive to the house around 1300. Didn't pay attention, but it was there for the usual amount of time, then drove away.
I walked back to the house and "WTF?" no package anywhere to be found. Check the Amazon app, and the "X stops away" thing says, "The driver has a few more stops to make before you get your package." I'd never seen that particular message, but tracked the truck on and off all the way until around 2100, when I saw it show up stopped at the Amazon distribution building.
For the next two days I got the "your package is on the way but late" message. This morning I finally got the "your package is lost" message. Not that I haven't had one of these "late/lost" things before, but never where the van actually made it to my house for the delivery but then didn't deliver. I'm curious how that happens. I'm kinda thinking maybe the driver accidentally grabbed my box earlier in his route, delivered it to the wrong address along with the packages they ordered, and that person now has a new keyboard that they didn't report to Amazon as misdelivered. Though I would think since the driver has to scan each package, and that is linked to the GPS, that they would know where the package was misdelivered.
One cool thing is that I haven't used the Amazon chat feature in a long while, and it is now primarily an AI (that Amazon refers to as an Amazon rep :laugh: ). I actually found it much, much more efficient than speaking to a live person. The AI figured out what I was talking about right away, and three clicks and less than a minute after I opened the chat, I had a replacement keyboard on the way.
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How about this
Ordered a Christmas present for my daughter on Wednesday and it's a rather wide fragile item so what do they do? Order tracking shows they packed it with the 16lb bag of cat food I have on subscription which means they're both bouncing around in the the same box. :facepalm: I can't wait it see if it survives in one piece, suppose to be here Sat.
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Hi, Amazon AI, my package has been lost. I need a replacement.
I'm sorry, Ben, I can't do that.
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Amazon has been really good at replacing DOA, damaged, or lost items
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I really dislike amazon, and avoid doing business with them when possible. I'm not going to pay a $100 yearly fee for customer service I can get elsewhere for free. Unfortunately, those who do not pay said bribe are worthless human scum to amazon.
Case in point, my first order of the year with amazon was on Dec 4th:
Dec 4: Ordered
Dec 7: Shipping label created
Dec 12: USPS accepted Item
Dec 13: Arrived at Akron OH Distribution Center
Dec 17: In transit, arriving late
Two weeks and counting... I know the delay is now with USPS, but amazon did wait a week to even ship the item. In my experience, this is very typical of them.
My amazon order before this one hadn't shipped for three days, so I ordered the same thing on ebay. I had the one from ebay in my hand before amazon shipped my first order. ;/
Amazon can DIAF.
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Two weeks and counting... I know the delay is now with USPS, but amazon did wait a week to even ship the item. In my experience, this is very typical of them.
Amazon can DIAF.
News showed pictures inside the main USPS distribution center here and there were piles of packages everywhere. Looked like one of those mad hoarder homes you hear about x1,000,000. USPS is a mess and has been all year even before the Christmas season started and just has gotten worse.
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News showed pictures inside the main USPS distribution center here and there were piles of packages everywhere. Looked like one of those mad hoarder homes you hear about x1,000,000
USPS has messages out right now on their website about being overwhelmed. My sister had called to tell me she was sending me something via Fedex because when she went to the post office, the line was literally out the door and well into the parking lot. The Fedex place she used had one person in front of her.
I'm lucky in that my little USPS office is almost always empty. It's the only game in town since the small Fedex office store shut down last year. Though USPS prices have gone through the roof. I shipped my dad 10lbs of honey and it cost me $34. There was a two dollar difference between first class and priority. Though priority is 5-6 days before stuff gets to him.
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My usual experience at USPS
https://www.youtube.com/watch?v=0woPde7OE1k
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Just got a message that one of my recent orders has been delayed.
No further information.
But, in the past 6 months, that's the only thing I've ordered that has been delayed. And I've ordered a bunch of stuff on Amazon.
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Non-Prime Amazon buyer here, I SELDOM have issues with them and, if an item is screwed up/bad, they make it right right away.
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How about this
Ordered a Christmas present for my daughter on Wednesday and it's a rather wide fragile item so what do they do? Order tracking shows they packed it with the 16lb bag of cat food I have on subscription which means they're both bouncing around in the the same box. :facepalm: I can't wait it see if it survives in one piece, suppose to be here Sat.
It arrived today. Thin metal 2 ft long with thin delicate parts in zero packing other than a thin clear plastic bag thrown on top of a 16lb bag of cat food. Amazingly it's okay. How I have no clue.
https://www.amazon.com/gp/product/B07VKCMPQN/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&psc=1
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Yeah, their packaging decisions are often... weird.
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I do NOT have Prime, but I try to order enough to get their "free delivery."
Ordered 4 items last Sunday - three arrived the next day, the last has been delivered (via UPS) to a local location and is scheduled to arrive this coming Monday. From reading the customer reviews there's an appreciable chance the balance of the order may be damaged due to poor packaging, in which case it will promptly be returned to the local Kohl's store which processes Amazon returns.
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I ordered a 10 pack of LED 8’ strip lights for my shop project and took advantage of the “try prime free for 30 days” for an additional discount with free and faster shipping. I need to remember to cancel prime.
No problem with the shipping but that was a Black Friday deal a week early so I received before thanksgiving.
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Amazon lost 3 shipments last week, all three arrived at Hebron Ky and never left.
Something that makes it all a bit odder is one is a reorder of one of the two items they lost in Hebron in April.
Something is going on in Hebron.
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They likely have a theft problem at that Hebron site. Is it a postal, FedEx or UPS sorting center?
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They likely have a theft problem at that Hebron site. Is it a postal, FedEx or UPS sorting center?
I believe yes to all the above.
I hope they're enjoying my PX4 holster, Inforce light, and cat mess cleaner.
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Not sure if I mentioned it or not, but a couple of weeks ago I ordered new LED light bulbs for the lamps in my bedroom. Wanted the old timey Edison style bulbs in 2300 to 2700 K range.
Opened the box for the initial delivery and... not even close to light bulbs. Not even remotely close.
So, I arranged for a redelivery and a return of what I did get. Got the light bulbs and finally remembered to drop the return at UPS yesterday.
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My Amazon stuff does show up pretty quick (I do have Prime, which I got for streaming more than shipping but whatever) and I've never had any real issues.
I'm always looking through the daily deals and occasionally I get something, so I order more than I should.
My issue is usually with FedEx (and they have the Chewy contract) but they did manage to put my box on my porch this time. The other week they put my neighbors box on my porch.
You want to talk about stupid packaging, Chewy is your man. When we get a delivery to the shop it's like twenty boxes and they'll just have one thing in a box twice the size it needs to be with rolls of the big pop packs. And I still don't understand why they box 50lb bags of dog food.
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Boxes are easier to automate.
I have stuff sent to an Amazon dropbox about 3/4 of a mile from my house, or to my work address. If it goes to my front door, it is gone before I get home.
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And another one disappears
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Boxes are easier to automate.
I have stuff sent to an Amazon dropbox about 3/4 of a mile from my house, or to my work address. If it goes to my front door, it is gone before I get home.
https://www.instagram.com/p/CS5gc0aF_p5/?utm_medium=copy_link
Package thief gets caught.
I am very happy I don't have issues with package thieves. I have had stuff plainly visible from the street hang around for quite some time. I don't know if there aren't those people in my neighborhood or the local cops take it more seriously.
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I just got a ball cap in the mail that I ordered. Came in a box that is about 8"x8x8. Nothing else in it. I can only assume they use whatever boxes they have and/or standard sizes are encouraged.
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So far, so good - I've had boxes sit on my front porch all day and no package thieves have hit me yet. (Knock on wood - hope I didn't jinx myself!)
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So far, so good - I've had boxes sit on my front porch all day and no package thieves have hit me yet. (Knock on wood - hope I didn't jinx myself!)
In my case the problem isn't porch pirates but rather it's occurring somewhere in the shipping chain. I can't prove it but I think it's occurring when they do a hand off to USPS so this could be USPS's problem.
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Our Black Lab had a habit of dragging off packages she'd find on the front porch. Generally she'd just destroy the box and scatter the contents around the front yard though she did pretty well eat a book my wife had ordered. Got a box of stuff I'd ordered from Brownells once, scattered 500 .357 mag cases on the front walk, I found all but 2 or 3 pieces. Thankfully she's outgrown that habit.
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Bonus of living in bum *expletive deleted*ck egypt.
No porch pirates.
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Jiminy Christmas. I just ten minutes ago got a package delivered. In a paper thin box with one of those flap closures, unsealed, with kinda heavy stuff in it. It's a miracle it didn't open in transit.
Oh, here's the delivery photo. You can even see the flap partially open.
(https://live.staticflickr.com/65535/51399119544_a29d3689ec_o.jpg)
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You wouldn't believe the heavy car parts that are shipped in garbage packaging...
Oh, and I hate brake rotors.
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Jiminy Christmas. I just ten minutes ago got a package delivered. In a paper thin box with one of those flap closures, unsealed, with kinda heavy stuff in it. It's a miracle it didn't open in transit.
Oh, here's the delivery photo. You can even see the flap partially open.
Yeah, I've had a few things shipped to me where all they did was slap a shipping label on the the retail store shelf box
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Between my wife and I we probably average 10-15 deliveries a month through Amazon. Free shipping and fast delivery. Sometimes it is the Prime truck, sometimes our local mail lady, but they always arrive right in front of our full glass front door on the porch. Our dogs (3) diligently watch under the Roman shade for anything that moves out front. You can watch the Prime people jump when the dogs all hit the glass at full voice. No thefts and no failed deliveries for us. One USPS shipment got sent to a suburb of Louisville and delayed when they re-routed it, but no big deal for us. I guess living in a rural area has its perks.
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Yeah, I've had a few things shipped to me where all they did was slap a shipping label on the the retail store shelf box
A dozen years or so ago I ordered a Lyman GPR flintlock kit from one of the big online shooting supply outfits. I came home from work to find it on the front porch, shipping labels slapped on the retail packaging. Got my package of 1K bulk .223 from MidwayUSA Friday, UPS label on the regular Federal packaging.
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Just spent an hour on the phone with Amazon trying to get pass their scripted answers and into their thick heads that something is amiss in shipping. After getting bounced around I think I finally got someone to listen.
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And they lose another one.
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You wouldn't believe the heavy car parts that are shipped in garbage packaging...
Oh, and I hate brake rotors.
Ordered a pair of brake rotors for my truck a few weeks back. They shipped in a *sturdy* cardboard box, with 1/8" thick plywood above and below. Granted these are for a 3/4 ton truck, so they weigh 35 lbs each. But I was pleasantly surprised by the sturdiness of the packaging.
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Did I tell y'all about "amazon lockers" yet? Google it. I'm tired. They leave my stuff either at a local bank (outside, gun in waistband), or one of two 7/11 stores (inside), and send me a code to open the locker. So far I like it.
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Did I tell y'all about "amazon lockers" yet? Google it. I'm tired. They leave my stuff either at a local bank (outside, gun in waistband), or one of two 7/11 stores (inside), and send me a code to open the locker. So far I like it.
I've been using the lockers for quite a while now, and love it. I have one at a 7-11 less than 5 minutes from home. Also have another one that's between home and work. I use whichever is most convenient. I would advise to have a pocket knife or some other prying tool handy "just in case". One time out of many, the door unlocked but did not open. Had to pry it a bit.
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And they lose another one.
They found it a couple of weeks ago but it's been MIA again since.